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Q: What does "1G", "2G", or "first generation", "second generation", etc., mean?

A: This refers to the "generation" of the iPod. 1G is the first generation iPod, 2G is the second generation iPod.

Q: How do I find out what generation iPod I have?

A: Here is a list of different generation of iPods.

iPod (5 GB)
iPod (5 GB Touch Wheel)		 1G
2G		 October 2001
July 2002		 M8541
M8513 (Mac)
M8697 (Windows)
 5 GB 10 hours FireWire
100-240 VAC
iPod (10 GB)
iPod (10 GB Touch Wheel)		 1G
2G		 March 2002
July 2002		 M8709
M8737 (Mac)
M8740 (Windows)
 10 GB 10 hours FireWire
100-240 VAC
iPod (20 GB Touch Wheel) 2G July 2002 M8738 (Mac)
M8741 (Windows)
 20 GB 10 hours FireWire
100-240 VAC
iPod (Dock connector) 3G April 2003 M8976 (10 GB)
M8946/M9460 (15 GB)
M9244 (20 GB)
M8948 (30 GB)
M9245 (40 GB)		 10 GB
15 GB
20 GB
30 GB
40 GB		 8 hours FireWire
100-240 VAC
iPod mini Mini 1G January 2004 M9434 (Green)
M9435 (Pink)
M9436 (Blue)
M9437 (Gold)
M9160 (Silver)		 4 GB 8 hours FireWire
USB
100-240 VAC
iPod (Click Wheel) 4G July 2004 M9282 (20 GB)
M9268 (40 GB)
 20 GB
40 GB		 12 hours FireWire
USB
100-240 VAC
iPod U2 Special Edition 4G October 2004 M9787 20 GB 12 hours FireWire
USB
100-240 VAC
iPod photo Photo October 2004 M9829 (30 GB)
M9585 (40 GB)
M9586 (60 GB)		 30 GB
40 GB
60 GB		 15 hours (music)
5 hours (slideshows)		 FireWire
USB
100-240 VAC
iPod U2 Special Edition
(color display)		 4G June 2005 MA127 20 GB 15 hours (music)
5 hours (slideshows)		 FireWire
USB
100-240 VAC
iPod (color display) 4G June 2005 MA079 (20 GB)
M9830 (60 GB)		 20 GB
60 GB		 15 hours (music)
5 hours (slideshows)		 FireWire
USB
100-240 VAC
iPod shuffle Shuffle January 2005 M9724 (512 MB)
M9725 (1 GB)		 512 MB
1 GB		 12 hours USB
100-240 VAC
iPod mini (Second generation) mini 2G February 2005 M9800 (4 GB Silver)
M9801 (6 GB Silver)
M9802 (4 GB Blue)
M9803 (6 GB Blue)
M9804 (4 GB Pink)
M9805 (6 GB Pink)
M9806 (4 GB Green)
M9807 (6 GB Green)

4 GB
6 GB

 18 hours FireWire
USB
100-240 VAC
iPod nano NANO September 2005
February 2006 (1GB)		 MA350 (1 GB White)
MA004 (2 GB White)
MA005 (4 GB White)
MA352 (1 GB Black)
MA099 (2 GB Black)
MA107 (4 GB Black)
 1 GB
2 GB
4 GB		 14 hours (music)
4 hours (slideshows)		 FireWire
USB
100-240 VAC
iPod Video (5th Generation) Video October 2005 MA002 (30 GB White)
MA003 (60 GB White)
MA146 (30 GB Black)
MA147 (60 GB Black)		 30 GB
 14 hours (music)
3 hours (slideshows)
2 hours (video)
 FireWire
USB
100-240 VAC
60 GB 20 hours (music)
4 hours (slideshows)
3 hours (video)
Q: Can I replace the iPod battery myself?

A: Yes. Apple does offer iPod battery replacement program. If your iPod battery does not hold charge or diminished, Apple will replace your battery for $59m plus #6.95 shipping.

Q: How do I submit my iPod to Apple for battery replacement?

A: You may contact Apple in any of the following ways:
¡P By telephone in the US: 1-800-APL-CARE
¡P By visiting any Apple Retail location
http://www.apple.com/retail/
¡P By visiting any Apple Authorized Service Provider
http://www.apple.com/buy/locator/service.html


Q: Is the iPod's battery user-replaceable?

A: Yes and no. The iPod is designed can't be open but with proper tool, it can. We do have the tool that is included in the iPod battery replacement ket.

Q: What is the iPod's warranty? Does it cover the battery? Is there any way to extend it?

A: The iPod warranty is one year. We do suggest customer to get AppleCare plan for iPod. http://www.apple.com/support/products/applecareipod.html Last time we check BestBuy has a better iPod protection plan at a better price and longer protection period of time.

Q: What is iPod's battery life time?

A: It really depends on how you use your iPod. Usually, iPod battery is good for 300 to 500 charges. More info, please go to http://www.batteryuniversity.com/parttwo-34.htm

Q: How long is the playing time of my iPod?

A: The spec says 8 hours but it also depends on your usage style, backlight, searching, etc. More about the Tips and tricks to get the most out of your iPod's battery, please go to http://docs.info.apple.com/article.html?artnum=61434

Q: What will happen to my music files if my battery died on me? A: Nothing is going to happen. You simply replace the battery and you will be able to listen to your music again. Apple is using a hard drive to store all of your music files. If the battery is gone, your files are stored in the hard drive.